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Document Management


An effective document management practice allows an organization to confidently check it has a complete inventory listing, without the need to physically or manually check assets. Find the latest IT document management information, including whitepapers, reviews, news, tips and other resources.

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MX 2009 Speaker publishes Forrester’s 2008 Custome


Forrester has just released in 2008 Customer Experience Index. (Registration required to download). The Index was compiled by Bruce Temkin, who will keynote Day 1 of MX 2009. The results confirm what we all suspect — retailers and hotels rank the...

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Rapid Prototyping Tools


Newsletter readers: jump straight down to the list of tools. Prototypes as a design deliverable are on the rise, and for good reason. I am strong believer that prototyping helps us to design better experiences. We are working in a world of rich,...

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